Shipping time

Where can I track estimated shipping times on Spocket?

Hi guys, have recently installed Spocket on Shopify. So far so good, however, I'd like to track more metrics so I can make improvements where needed. Where abou...

Do you have global warehouses?

Aside from warehouses in China, do you also have warehouses in other major countries? What are the advantages and disadvantages of this?

How long does shipping take?

If customers order products on my store and they are shipped by the suppliers, how long will the shipping take? Will it be different with different dropshipping...

How to improve customer satisfaction when dropshipping items from China to the US?

Customers get to know that the product is from china, it reduces their satisfaction and in some cases they want a refund. How do you deal with this problem?

Should I show shipping times in my store?

I sell internationally and delivery times significantly vary between countries, do you think it’s important to show customers the estimated time?

How to keep customers happy with "longer-than-Amazon" lead time?

How do you keep your customers satisfied when you're competing with Amazon and their fast shipping time?

What shipping time is reasonable for dropshipping?

It takes too long for my customers to receive their orders.

I am having problems with the length of time it takes for my customers to receive their orders. It took 38 days for one customer, and I received an email this m...

Where should I state the shipping times in my Shopify store?

Should they be in the shipping and return policy, or in each product page, or in the checkout page.