Customer communicationPosts and articles about Customer communicationCommunityWhat do you need to do to start training your customer support staff?I am looking at hiring some customer support staff to handle customer queries. How do I go about training people to be customer support staff? What information ...CommunityHow can I reward first time purchasers on my Shopify store?My plan is to increase customer satisfaction by rewarding first time purchasers. How can I do this?CommunityWhat is the best method of communication for a website?I am in the process of setting up the communication channels between customers and myself for my Shopify store. I would like to find out what the best form of c...CommunityHow do I request a return through Spocket due to product damage?My customer received a product that they ordered, but the product is damaged. They have sent me photos of the product as proof. How do I request a return or ref...
