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What does 'Medium Fraud Warning' mean on Shopify?

Asked 4 years ago

I've been getting a few 'Medium Fraud Warnings' on Shopify lately and I'm not sure how serious it is and what to do to protect my store. Is this a Shopify fraud alert flagging my store for fraud? How can I reduce fraud on Shopify, are there any fraud protection apps?

Abeeha Qasmi

Friday, August 27, 2021

Shopify's system for fraud analysis is not so accurate – overall, it's not a reliable solution for Shopify fraud detection. Hence, don't get panicked upon receiving the Shopify fraud alerts. Always do your research on such orders and trust your instincts. Assess if you're receiving the flagged order from a region you don't usually get or if the order is huge than an average order.

You can use an app like NoFraud Fraud Protection to identify fraudulent orders. If you decide to fulfil such an order, make sure to calculate the associated risks beforehand. If there's a lot at stake, I'd recommend you cancel the order right away.

Avik Das

Saturday, October 23, 2021

For protection, Shopify can send Medium Fraud Warning, but they might not be reliable fraud alerts always, so you shouldn't take them seriously each time. But you should be cautious and take some steps to prevent any potential fraud. Use fraud protection apps, which is certainly the best way to deal with the situation. In addition, verify the shipping address and IP address of consumers with apps to make sure your orders are legit.

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